I'm trying to find a way to extract data on tickets that were in Open status in 9AM every day.
I was able to use
project = TS and status was Open DURING ("2016-03-03 9:00","2016-03-03 9:01") but it supplies a solution for a single day, not salable if I would like to look at the tickets for an entire month.
Is there a way to do hour-based history query in eazyBI?
In eazyBI we only import exact time of first and last time issue transitioned to the status. For the Time dimension we import what was the issue transition status by the end of the day (https://docs.eazybi.com/display/EAZYBIJIRA/Import+status+transitions).
So to get the information you are looking for to analyze in eazyBI it would be necessary to create some custom calculation (e.g. with JIRA Misc custom fields).
For example, you could create a calculated measure that returns 1 for each date issue was in open status at the specified time. The result of the calculated member would look as follows
2016-03-11,1 2016-03-12,1 2016-03-14,1
This shows that particular issue was open at 9AM (or the time specified in the calculation) on 11th, 12th and 14th of March. This then can be imported to eazyBI as Numeric measure with multiple dates. The new measure together with Time dimension day level would return how many issues were open at specified time.
Let me know if there is anything else I can assist you with!
Lauma / email@example.com
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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