custom email notification

Hi all,

Hope you have a good day.

I have Jira Core Cloud with 3 business projects. I'd like to send customised email to recipients list once the status is changed from ToDo to InProgress. My email should contain few custom fields from the issue where I change status. 

Is this doable? If so, could you please explain me how, or pointy my into correct documentation.

Thanks,
Robert 

3 answers

Hi Robert, we have released our popular addon Email This Issue for JIRA Cloud. 

https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue/cloud/overview

It contains a workflow post function component through which you can send customized emails with custom fields.

See details in the documentation: https://metainf.atlassian.net/wiki/display/JETIC/Features

Regards,
Tibor 

Hi Tibor,

Thanks for your prompt response. I really appreciate it. However, before we'll go for add-ons I'd like to check if there is anything under my current licence which will allow me to do above.

Thanks,
Robert 

Absolutely! smile

I'm eager to see whether you find a solution for this. To my best knowledge, JIRA Core in Cloud does not support email customization of any kind.

Regards,

Tibor

Hi Robert,

It's a good use case for our add-on

https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview

Check out template "SLACK - Notify reporter on issue transition from status A to status B"

Best,

Vlad

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

397 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you