custom email notification

Hi all,

Hope you have a good day.

I have Jira Core Cloud with 3 business projects. I'd like to send customised email to recipients list once the status is changed from ToDo to InProgress. My email should contain few custom fields from the issue where I change status. 

Is this doable? If so, could you please explain me how, or pointy my into correct documentation.


3 answers

Hi Robert, we have released our popular addon Email This Issue for JIRA Cloud.

It contains a workflow post function component through which you can send customized emails with custom fields.

See details in the documentation:


Hi Tibor,

Thanks for your prompt response. I really appreciate it. However, before we'll go for add-ons I'd like to check if there is anything under my current licence which will allow me to do above.


Absolutely! smile

I'm eager to see whether you find a solution for this. To my best knowledge, JIRA Core in Cloud does not support email customization of any kind.



Hi Robert,

It's a good use case for our add-on

Check out template "SLACK - Notify reporter on issue transition from status A to status B"



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