After emailing to an email account that will create JIRA ticket, the JIRA created a ticket. However, the notification email (acknowledgement ticket creation) is not sent to the reporter. There is an error entry in the error queue.
What is the possible cause of this issue (no notification sent after ticket is created)?
Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk! We’d love to hear your thoughts on the pros and ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs