After emailing to an email account that will create JIRA ticket, the JIRA created a ticket. However, the notification email (acknowledgement ticket creation) is not sent to the reporter. There is an error entry in the error queue.
What is the possible cause of this issue (no notification sent after ticket is created)?
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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