can we use the same license for tempo timesheets both in jira nad jira-servicedesk?


1 answer

0 votes

Depends on your setup.

Tempo doesn't actually care if you have Service Desk or not.  You will need a licence for Tempo for each separate installation of JIRA.  If you have one JIRA on it's own, that's one licence.  If you have a JIRA running in one department, and a JIRA Service Desk running in a second, you need two Tempo licences if you are going to run Tempo on both of them.  If you were to add Service Desk to the first JIRA and turn off the other one, you will only need one licence because you're now only running one JIRA.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

708 views 5 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot