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can't creat any project as an admin after changing license

can't creat any project as an admin after changing license

When I try to creata a project I get this error.
I can't find anything in the log files, Jira has worked in the past it just happened after we switched license name.

We changed the license to another atlassian ID.

Any idea how to fix this?

Schermafbeelding 2017-10-27 om 07.39.28.png

1 answer

0 vote

Hi!

As I understand you have change from Software license to Core license.

is that correct?

Looks like you are have you have 2 different server-id for diffent servers?

Couldyou create a support issue? here: getsupport.atlassian.com

For double check your license status.

Cheers,

Tsymzhitov Gonchik

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The URL you are suggesting is not working....

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And Yes we had the server running with software and core on another atlassian ID. We didn't need the software anymore and changed the atlassian ID also