base url

[james scott]

When I subscribed to Jira Agile (cloud based) I chose a name which became part of the URL (https://XXXXXX.atlassian.net/ where XXXXXX is the name I chose).  This is the "Base URL" I think. 

I now want to change that XXXXXX but retain all my projects, configurations, data etc etc   Is that Possible?

[Nic Brough -Adaptavist- · Accepted solution]

You will need to export everything, buy a new subscription, and import it all on the new one.

See https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

[james scott]

Thanks for the answer!   But... yipes!  That's a lot of work and I might drop something on the floor

[Steve Behnke [DiscoverEquip.com]]

The site and project import is very consistent, I'd wager that you wouldn't have any issues. You could open a support issue with Atlassian for help or you could ask for more help here about the process.