adding new field to ticket

 

3 answers

0 votes
Joe Pitt Community Champion Mar 30, 2016

Not a very good description of what you want. If you want user to add an existing field to any ticket then no, it can't be done. If you want a new field to appear for all issues of that type just add the field to JIRA if it doesn't exist and then add it to the screen(s) desired for the issue type in the project. If you make it required in the field configuration it will be required the next time the issue is edited.

I found out how to add it and it worked great - although currently it is spinning on that field when I choose to edit it and I can't actually edit that field.  Thoughts? 

And..I did reindex - noticed that the Account field is marked as Locked.  What we are trying to do is add a customer name to the item/card for it to display?  We would also like to be able to filter by this field.  Should I create a custom field in order to accomplish this?  any advice would be welcome. Thanks. Sue

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,086 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot