add user & role doesn't work

Hi Atlassian Team, 

I couldn't add an user to the JIRA. I think there is a bug here. I added an user, but then he/she can't login to the atlassian.

1 answer

Sounds like the user is added but not member of the correct groups. Default he/she will have to be in the group "jira-users" to allow login, so this is the first thing i would check.

My company uses JIRA & Confluence. I added a Confluence user, but he only could login on confluence only. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

66 views 3 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you