add "Product Type" or tag field to email notification

[LarryH]

We have 2 issue product types and we want watchers to tell at a glance which product the defect is for.  Email notifications don't print our Product Type field in the message.  Instead of adding a tag to the Headline text, I'd like a tag or field printed with the email.

Is there a way to add a tag or field to the email notification from Jira?

[Georges Moubarak]

Hi @Larry Herzlich,

Follow these steps to create a customized email notification:

1. Create a copy a an existing notification file under each of the mentioned below directories.
   1. jira-installation-directory\atlassian-jira\WEB-INF\classes\templates\email\subject
   2. jira-installation-directory\atlassian-jira\WEB-INF\classes\templates\email\text
   3. jira-installation-directory\atlassian-jira\WEB-INF\classes\templates\email\html
2. All files should have the exact same name.
3. Do the necessary changes to the files.
4. Update "email-template-id-mappings.xml" located under "ira-installation-directory\atlassian-jira\WEB-INF\classes" and add your template mapping section.
5. Restart JIRA.
6. Create a new event. ('gg'->events).
7. Assign the new template to that event.

[Michael Partyka]

It is easy if you will use Email this issue plugin.

If you don't want to buy it. You can always modify velocity files. It will be global for all project.