Wrong filter results with negative resolution term

Dear all,

in our JIRA Project we have 4 resolutions that we use quite often as a filter criterion:

  • completed
  • duplicate
  • discarded
  • unresolved 

Usually, we try to find out what is unresolved/completed or discarded/duplicate.

It now turned out that JIRA has a Problem with a negative Resolution, means

AND Resolution not in (duplicate, discarded)

does not work. JIRA does not show any error message, but the result is wrong. However, when I use

AND Resolution in (unresolved, completed)

JIRA gives the right result.

Does anybody have an idea why the Version with "and Resolution not..." does not work here? For other fields we do not have these Problems and not/not in can be used in any case.

Thanks for your feedback in advance,


2 answers

0 votes

As an admin, go to admin -> issues -> resolutions

Can you check if you have "unresolved" in the list of options?  If you do, you've broken it.

Hi Nic,

thanks for your feedback.

In the meantime I found the answer myself: "Unresolved" is not a resolution, therefore JIRA shows only completed issues with Resolution not in (discarded, duplicate).

Thank you very much and Kind regards



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

369 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you