[Workflow issue] Receiving this error since upgrading to Version 7.3.6 Jira. Edited

Has anyone any fix for the below please this has cropped up ever since we completed the upgrade to v7.3.6 in production and it's casuing isuses. This issue is happening for everyone on Jira not just me.

This error comes up when anyone tclicks the "Start Progress" and /or the "Withdraw" buttons in an issue.

Technical details
Log's referral number: 462f5cd1-e90c-4a2e-9c5d-d9e3c7e9618f

Referer URL: http://svwcd-jiraap01:8080/browse/BAU000-854

java.lang.NoSuchMethodError: com.atlassian.jira.issue.MutableIssue.setAssignee(Lcom/atlassian/crowd/embedded/api/User;)V
java.lang.NoSuchMethodError: com.atlassian.jira.issue.MutableIssue.setAssignee(Lcom/atlassian/crowd/embedded/api/User;)V
at com.googlecode.jsu.util.WorkflowUtils.setFieldValue(WorkflowUtils.java:669) [?:?]
at com.googlecode.jsu.util.WorkflowUtils.setFieldValue(WorkflowUtils.java:958) 

1 answer

1 accepted

1 vote
Answer accepted

Check that you are on the latest version of the Suite Utilities for JIRA.

Then go to the workflow and try reconfiguring the post-functions you've used from it on the failing transitions.

Thanks for the reply Nic, i'll check this out now, appreciate the help

Nic you're a Legend thank you it was the Suite Utilities for JIRA, I had 1.4 I needed 1.5 for Jira 7 - 7.3.6

Appreciate that help!

Glad to help! 

"Manage add-ons" and then looking for the upgrades flag is always something worth doing when you have a problem with an Atlassian application.  Something I wish the docs yelled about a lot instead of quietly mentioning it here and there.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

372 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you