Workflow Condition based on customfield value

[Björn Thebbe]

Hello everybody,

we have a custom field and want to start a review based on the content. A check that only starts when a specific value is in the custom field. How can I achieve this?

Thank you very much.

[Björn Thebbe · Accepted solution]

I tried to write an Buil-in script but it doesnt work. Do you have any idea what is wrong?
I can close the issue without one of the conditions being met.

import com.atlassian.jira.component.ComponentAccessor

def customFieldManager = ComponentAccessor.getCustomFieldManager()

def kategorie = customFieldManager.getCustomFieldObjectByName("Kategorie")
def wirtLage = customFieldManager.getCustomFieldObjectByName("Wirtschaftliche Lage")
def zufrScan = customFieldManager.getCustomFieldObjectByName("Kundenzufriedenheit")
def zufrMita = customFieldManager.getCustomFieldObjectByName("Kundenzufriedenheit Mitarbeiter")

kategorie == "Telefongespräch" || ( zufrMita != null && zufrScan != null && wirtLage != null)

[Alexey Dorofeyev]

You are performing checks on a field itself, not on it's value.

Try something like this (not tested):

import com.atlassian.jira.component.ComponentAccessor
def customFieldManager = ComponentAccessor.getCustomFieldManager()

def kategorie = customFieldManager.getCustomFieldObjectByName("Kategorie").getValue(issue)
def wirtLage = customFieldManager.getCustomFieldObjectByName("Wirtschaftliche Lage").getValue(issue)
def zufrScan = customFieldManager.getCustomFieldObjectByName("Kundenzufriedenheit").getValue(issue)
def zufrMita = customFieldManager.getCustomFieldObjectByName("Kundenzufriedenheit Mitarbeiter").getValue(issue)

kategorie == "Telefongespräch" || ( zufrMita != null && zufrScan != null && wirtLage != null)

Anyway, you don't need any coding to resolve your problem. Look at this:

https://confluence.atlassian.com/adminjiraserver072/advanced-workflow-configuration-828787971.html

[Björn Thebbe]

Good morning John,

thank you i will test you solution and link.

[Björn Thebbe]

Hi John,

thank you very much for your help. The grouping works perfectly. I did not know this possibility so far.

Have a nice day.

Björn

[Alexey Dorofeyev]

Hi Björn!

Please mark my comment as accepted answer  

[Alexey Dorofeyev]

I think this can be done using Suite Utilities plugin.

It adds workflow condition that checks value in custom field.

[Björn Thebbe]

Okay thank you. I will check this

[Björn Thebbe]

Yes that´s true but we need a combination of conditions:

The user can close the issue:

if Customfield 1 = "Mobile" or

if Customfield 2 is not null
and Customfield 3 is not null
and Customfield 4 is not null

[Alexey Dorofeyev]

You can combine conditions in JIRA built-in workflow transition editor