If I set up email forwarding for an old email address to be sent to the new JIRA Service Desk email, will all the emails that come to service desk create an new issue in JIRA Service Desk? If this is the case, is there a way to combine duplicate issues that might get created because of us forwarding all the emails?
I know that I can set-up the old email as the email for JIRA Service Desk but I might not be allowed to do this for a few months.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
Connect with like-minded Atlassian users at free events near you!Find a group
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