Why the US with the resolution = 'unresolved' and the status of it is not closed, which be marked with strikethrough in activity screen,

dana cai April 25, 2016

Why the US with the resolution = 'unresolved' and the status of it is not closed, which be marked with strikethrough in activity screen, is it by JIRA design?

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GabrielleJ
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April 25, 2016

If I fully understand your question, you are asking why certain issues are in "Strikethrough" in the Activity Stream even though Resolution = 'Unresolved' and Status is Not closed?

First, JIRA will only "Strikethrough" issues when the "Resolution" field has a value. So the first thing to check here is to check the "Resolution" options and see if "Unresolved" is one of them. Remove that and it will certainly cause confusion.

Second, a JIRA issue Status will not affect the "Resolution" field automatically (in some cases and JIRA versions), so certain statuses will not "Strikethrough" issues (unless you configured post functions to do so).

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