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I've added labels to some issues. I can log in and out of JIRA and open the Labels for the issues repeatedly, and the labels show up. But when I search for the labels I get no results. Why would this occur?
Are you using the labelText: (label) syntax? You can see more about searching here: https://confluence.atlassian.com/display/CONF50/Viewing+Labels+and+Labelled+Content
Hope this helps!
Sorry, Just realized this was for JIRA and not Confluence.
Are you using JQL - labels = "LabelName" and getting nothing back? If so, have you tried doing a re-index?
We have a self-hosted option with JIRA 6.2.3. The search seems to be failing for issues in the project I'm testing, but I have seen results returned for a general search across all projects, using labels I haven't personally added. Though when I use one of those labels in my project, I can't see that specific issue returned, even though other issues with the label in other projects are returned.
After your previous response I was looking more closely and I see that the Labels show up for the tickets not in my project, but in my project they're not displayed. Maybe that's part of the problem, I'm going to look into it.
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