Why is my report showing story points as completed when item is not marked DONE

Elizabeth Cuan November 2, 2016

1 answer

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Nic Brough -Adaptavist-
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November 2, 2016

Are the stories in the far right-hand column on your board?

Elizabeth Cuan November 2, 2016

No, mainly in the far left column.

I even tried an experiment with private project with just one story and the report still showed the story points as completed.

Nic Brough -Adaptavist-
Community Leader
Community Leader
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November 2, 2016

Ok, that's a really good test, and saves me asking another question!  Two more though:

Which report is it?  And could you look at the test issue in the private project, using the plain "view issue" (not a board or anything) and tell us what the status and resolution are?

Elizabeth Cuan November 3, 2016

Status: To Do state (initial state after creation)

Resolution: Unresolved

 

Just a basic report querying for items in the project and in the sprint. Shows story points, story pts completed and story pts remaining.

Nic Brough -Adaptavist-
Community Leader
Community Leader
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November 6, 2016

I'm afraid I can't work out which report you mean.

Elizabeth Cuan November 7, 2016

image2016-11-7 6:20:6.png

 

Just a basic report I created with just items in my project and in the current sprint.

Nic Brough -Adaptavist-
Community Leader
Community Leader
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November 7, 2016

That's not a JIRA report.  You'll need to explain which add-on you're using as well!

Elizabeth Cuan November 7, 2016

image2016-11-7 7:10:28.png

Report from the All-In-One JIRA Reports plugin

Nic Brough -Adaptavist-
Community Leader
Community Leader
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November 7, 2016

Ok, how are you telling the report to calculate those values?

Elizabeth Cuan November 8, 2016

image2016-11-8 6:12:8.png

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 8, 2016

I think the problem might be that those fields aren't useful at an issue level as they look like they should be summed up from a set of issues.  I don't know the add-on well enough to know how it needs to be configured for that.

 

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