Why is JIRA emailing my personal email account?

jamiansell April 13, 2016

My profile is set up with my business email account. This is what is indicated in my profile. However, when I am tagged on a ticket, I receive a notification email in my personal email inbox. Why? How can this be corrected?

1 answer

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Nic Brough -Adaptavist-
Community Leader
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April 13, 2016

Sounds like you have another account with your personal email on it, and people are choosing that instead of your actual account.

jamiansell April 14, 2016

Hm. yeah, i don't know how my personal email got affiliated with our business account though. Shouldn't that be impossible?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 14, 2016

You can put in whatever email addresses you want, so no,

 

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