Why has drag-drop for JIRA Cloud stopped working in Firefox?

Recently drag-drop stopped working in firefox only.  Chrome is still fine.

Other apps can still drap-drop into a firefox browser just not JIRA Cloud.

Tried starting Firefox in safe mode but that still didn't work.

Firefox version is 5.2

Thanks.

7 answers

1 vote
Axel Bock I'm New Here Jan 12, 2018

I see that as well - for months now. Is there a JIRA-ticket for that? ;)

I am seeing this as well;

Checked the javascript console and seen this error “o.contains is not a function”. I believe this is due to the fact that the contains function has been deprecated and removed in the latest firefox as per their change logs. https://developer.mozilla.org/en-US/docs/Web/JavaScript/New_in_JavaScript/Firefox_JavaScript_changelog

Need JIRA to fix this to use the includes function that replaces it.

 

Jamie - I think you are referring to a change that was released with FF 48 on 2. August 2016.
The reported behaviour here sounds more like as if it has just appeared with latest Firefox 52.
We have the same issue here in our instance running JIRA Server 7.2.4 on premise (not cloud)
Other browsers like Chrome and Opery work fine.

Same for me on Linux with Firefox 52.0.1 (64-bit). Using local server install of the JIRA v7.3.0. Chrome is fine.

Hi Simon - the according bugissue has just been resolved. https://jira.atlassian.com/browse/JRASERVER-64414.
We applied the new dnd-attachment plugin and FF works fine now again.
Greetings - Christoph

We have discovered this same issue as well with our own server install of JIRA 7.3.0. Drag and drop works fine in every browser except for Firefox on both Windows and OS X. 

We have noticed that if you select "edit" for a JIRA ticket that the drag and drop works in the modal window for a JIRA ticket. So it sounds to me like the Java/Javascript code used in JIRA is not consistently cleaned up to use the latest function calls in all places.

It's nice to know others are seeing this same issue and find some info as to the cause.

0 vote

We are seeing this as well. Allthough in Chrome

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published 6 hours ago in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

30 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot