Why has Atlasssian made the upgrade paths so painful?

Surely there is a better way to do the upgrades.

We would love to follow the relases closely; But geez, you have to worry each time that something huge is going to fail and you loose your entire project while you try to stay current.  Not to mention the amount of time and research we have to do before each upgrade.

Hopefully there is focused effort inside Atlassian to make this process less demanding and concerning?

4 answers

2 votes

As someone who is familiar with upgrades over the last decade, I can say for sure that it is much better now than it was a few years back. There is definitely big focus on improving the upgrade experience and I would expect it to keep getting better.

Pro Tip: Always do a test run with the same data in Prod.

The what and the why are the same: $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Also $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

And also: because they can and we the users will just take it.

@Jobin Kuruvilla [Go2Group], I hope you are right.  The only problem is, we use these tools to speed up the DevOps process, and then we loose time upgrading. It's a one Pizza team right now. smile

Believe me, I can relate to what you are saying. I have seen worse too. It is certainly improving and I hope the trend continues smile

Upgrades painful??

Usually I whinge and moan about the pretty much everything to do with JIRA but even I will gladly admit upgrading JIRA is not its weakness and something that is not painful but JIRA split with some plugins thrown in is a different matter I know.

If you want to follow releases closely and you have an user-base of less than 2000 and not restricted to having the data in-house you should just sign up to the hosted, that should take the pain away and lessen the burden.

Enjoy

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Amir Kazemi
Posted 3 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

17 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you