Why doesn't DVCS update automatically?

I have used DVCS to smart commit between JIRA and Bitbucket for almost a year. It has worked great up until the last few weeks. Now, when I commit to Bitbucket with a Smart Tag, the update doesn't happen. I have to go into the DVCS administrator and click the update icon. I am using both JIRA and Bitbucket in the cloud. Anyone know how I can get this process back to being automatic?

2 answers

Hi Tom, 

It might be a good idea to run a full sync. This should get things updating automatically again. 

To do so, you can visit the DVCS page > find the Bitbucket project link > Hold SHIFT and press the refresh button > run a full sync.

Hope this helps. smile


Thank you for the response, Elisa. Unfortunately, this did not solve my problem. I did the full sync (not a lot, 15 commits). About 15 minutes after it finished, I committed to bitbucket. The commit is in bitbucket, but still no automatic sync. What other ideas can I try?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

77 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you