I suspect it is the setup of your workflow for the test cases. You'll need to look at that, and your process for "passing" the cases.
You've not described your setup or process here, so we can't tell you a lot more. I don't know if your test cases are a simple issue type with a self-built process, or you're using a test add-on that provides workflows etc for them, or an add-on that handles them as objects that aren't issues.
It sounds a bit like you're using an add-on called Testy to give your issue the 'passed' status? If so, there's no connection between Testy statuses and JIRA statuses. It's designed that way so that you can keep reusing your test cases without creating/cloning new ones all the time.
Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...
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