Why Jira is getting expired within a month after purchase?

I had purchased JIRA in 10$ for 10 users last month. It showed that the subscription is for 1 year but now I am getting a mail that JIRA is getting expired in a month. Can you tell me why?

2 answers

Better ask Atlassian Support or Sales. This is a forum of end-users. Nobody here has access to your account details.

https://www.atlassian.com/company/contact

https://support.atlassian.com/customer/servicedesk-portal

 

0 vote

If you are on Cloud, the cost is $10 a month.  If you are on Server, running it yourself, then it's $10 for the year.

I suspect you have mixed up the types of offering.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

129 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you