We have been using a component value on our tickets for a project. Yesterday I moved the tickets to a new project. Now, there are no values showing up for Component and when I go into edit mode for a ticket and choose "Component", I see the word "None" with no opportunity to edit the value.
Components belong to projects, so when you move an issue from one project to another, the components have to change (usually deleted). It will preserve them if you have the same named components in the target, but you have to make sure they are there before you move.
Also, not having defined the project component list is why you can't edit the "none" - there's nothing to change the value too yet.
All your moved issues will have a note of what component(s) were removed in the move in their history.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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