That's looks likely to be a Bamboo support case, which would live at
Note that since support cases have customers' private data in them, you will not be able to see this unless you are the reporter or have been given access to the issue at the original reporter's request. The support team should create a public-facing issue on jira.atlassian.com for you to look at instead if that issue belongs to another company but they think they have identified the root cause.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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