Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Where did my case go?

Jennifer Yin1
Jennifer Yin June 30, 2016

Hi there,

 

I added a status to my workflow, added transitions, and configured the board by adding the appropriate column. When I drag my case to the next task, it disappears in the new column. Did I do something wrong?

Answer
Watch
Like Steven F Behnke likes this
293 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 30, 2016

My guess is that your board filter excludes it

View More Comments
Jennifer Yin1
Jennifer Yin June 30, 2016

Yes, I figured that out after I posted this. How do I update the filter? I tried to edit it, but it doesn't save. How do I save a new filter?

Like
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 30, 2016

It'll save a copy unless you are the owner of it.  But you should be able to swap the board to the new one

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events