Please find the issues we are facing below:
1)I have upgraded JIRA from 6.3.15 to 7.0.4, After that I'm facing issue with Transition. - (If I change "FixVersion OR "affects version" on transition screen entire jira is getting hung)
The above behavior is happening only if "component Watchers" plugin is enabled and "Component/s" field is not available on the transition screen.
2)We have extensively used "Components Watchers plugin" so cannot go without that plugin.
3) As part of analyzing I have deleted all the existing projects in JIRA(test which is upgraded to 7.0.11) and created a "Test project" and only one issue till the issue is persisting.
4)If you need I can provide the DB dump as well.
5) Same problem is there if install new jira and point to this DB.
6)Tried re-indexing, Integrity checker many times.
7)Analyzed the plugin code - JIRA is getting hung only when it tries to use
only if "component Watchers" plugin is enabled and "Component/s" field is not available on the transition screen.
They have very little in common technically, but there is one particular place where they run into each other, and that is in the way that they are stored in the database:
jira_jdog=# SELECT DISTINCT source_node_entity, sink_node_entity, association_type FROM nodeassociation ORDER BY association_type; source_node_entity | sink_node_entity | association_type --------------------+-----------------------+------------------ Issue | Component | IssueComponent Issue | Version | IssueFixVersion Issue | Version | IssueVersion Project | ProjectCategory | ProjectCategory Project | FieldLayoutScheme | ProjectScheme Project | PermissionScheme | ProjectScheme Project | WorkflowScheme | ProjectScheme Project | NotificationScheme | ProjectScheme Project | IssueTypeScreenScheme | ProjectScheme Project | IssueSecurityScheme | ProjectScheme (10 rows)
Disclaimer: Don't blame me for this; I didn't do it.
Not everybody is an expert in database design. One of the early schema design decisions that still haunts JIRA is the existence of this "nodeassociation" table that connects essentially any entity to essentially any other. As you can see from this sampling from one of our internal systems, this is used to associate projects with their schemes (mostly... field configuration schemes are handled differently), and also what associates an issue with its affects versions, fix versions, and components.
My guess would be that this plugin is causing a deadlock by doing work inside of a transaction that is not working and playing well with the transaction for the issue edit that changes the components, probably due to interactions in the nodeassociation table. The deadlock may be entirely in the database, or it may be an interaction between a database lock and a JVM lock within JIRA or the plugin. These problems can be pretty difficult to diagnose, and which database you are using would be important information for knowing how to look for the transaction involved.
> The above behavior is happening only if "component Watchers" plugin is enabled and "Component/s" field is not available on the transition screen.
It makes me think that the problem is caused by the "Component Watchers" addon. I advise you to ask support from the addon creator: https://marketplace.atlassian.com/plugins/com.burningcode.jira.plugin.jiracomponentwatcher/server/support
Also you may want to check the db integrity: https://confluence.atlassian.com/adminjiraserver071/using-the-database-integrity-checker-802592958.html
To answer the question in the title too, "none". Components and versions are unrelated in any technical way. They have things in common - they go onto issues, they're configured by project admins at a project level, but no real relationship.
As Volodymyr says, it must be the add-on - it sounds like it is intercepting changes on screen and handling them incorrectly.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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