Please let us know the exact differnce between "Not a bug" and "Works As Designed" in Jira Resolution and when it should be used?
Those are not standard off-the-shelf resolutions in JIRA, so they have been added by your administrators for some reason. You'll need to ask your admins and users who asked for those resolutions are what they think the differences are.
In plain English, they could be read as having slightly different meanings. "Not a bug" implies that the developers are not going to do anything about the issue because it is not caused by something they can fix. "Works as designed" implies that the user has reported something as being wrong but it's actually doing what the writers intend it to. I think they're different enough to be valid, but that's a decision for your users.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot