Web Panel right side for JIRA Cloud plugin gets wrong height in Safari


we have an Cloud Plugin that defines a web panel like this:


When this panel loads in Safari the height is not calculated correctly:


The summary panel on the right hand side is cut off.

The cause is that the iframe shown in the developer tools has a height of 40px.

JIRA somehow seems to determine this value dynamically, the source code for the iframe embedding delivered to the client just contains the 100% height-value:

<script class="ap-iframe-body-script" type="defer/javascript">
    (function () {
        var iFrameData = {
    "addonOriginMap": {
                "is.origo.jira.tempo-plugin": "https://app.tempo.io"
            "aptis.plugins.epicSumUp": "https://plugins.aptis.info/epicSumUp"
            "io.tempo.jira": "https://app.tempo.io"
            "com.cloudpipes.jira": "https://www.cloudpipes.com/hooks/jira/api"
        if(typeof AP === 'object') {
            //If we are a plugin frame
            AP.require('_create-inner-frame', function(createInnerFrame) {
        } else {
            _AP.addonOriginMap = iFrameData.addonOriginMap || {};
            require(['connect-host', 'ac/cookie', 'ac/env', 'ac/inline-dialog', 'ac/dialog', 'ac/messages', 'ac/request', 'ac/history', 'ac/scrollPosition'], function(host){

When this runs in chrome the height is set to 77px which display correctly:


How can we influence the height that is automatically calculated? (PH-132)

1 answer

1 vote

The Atlassian Developer community is transitioning to https://community.developer.atlassian.com/

Please ask your Atlassian development questions there instead.

(See the original announcement: https://groups.google.com/d/msg/atlassian-connect-dev/rqLiAk7PZIE/rIVogQBHBAAJ)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

88 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you