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We've detected a potential problem with Jira's Dashboard configuration

Dashboard Diagnostics: Mismatched URL Scheme

Jira is reporting that it is using the URL scheme 'http', which does not match the scheme used to run these diagnostics, 'https'. This is known to cause Jira to construct URLs using an incorrect hostname, which will result in errors in the dashboard, among other issues.

The most common cause of this is the use of a reverse-proxy HTTP(S) server (often Apache or IIS) in front of the application server running Jira. While this configuration is supported, some additional setup might be necessary in order to ensure that Jira detects the correct scheme.

The following articles describe the issue and the steps you should take to ensure that your web server and app server are configured correctly:

If you believe this diagnosis is in error, or you have any other questions, please contact Atlassian Support.

Detailed Error

Hide

        com.atlassian.gadgets.dashboard.internal.diagnostics.UrlSchemeMismatchException: Detected URL scheme, 'http', does not match expected scheme 'https'
	at com.atlassian.gadgets.dashboard.internal.diagnostics.Diagnostics.checkExpectedScheme(Diagnostics.java:52)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.Diagnostics.check(Diagnostics.java:31)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.DiagnosticsServlet.executeDiagnostics(DiagnosticsServlet.java:80)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.DiagnosticsServlet.doPost(DiagnosticsServlet.java:56)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:37)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:46)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.jira.web.filters.JiraLastFilter.lambda$doFilter$0(JiraLastFilter.java:39)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
	at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:36)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:77)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:34)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)

 

2 answers

1 accepted

0 votes
Answer accepted

You have tagged this with Jira Cloud, but if that is right, then there is one very different answer I need to give you.

Assuming you meant Jira Server, then the error is almost certainly what it says it is.  You are running Jira on a server and have an Apache (or other) proxying web-server in front of it.  You've configured Apache to use SSL, but then have set the Jira base-url to something like http://yourserver.something/jira

Start by checking that the base url in Jira is what you want to run it on, then check the proxy set up is configured to proxy from there back to the actual Jira address is serving on in your local network, and that Jira's server.xml is set to talk to the proxy properly.

as a proxy server i use NGINX and you can see Nginx conf bellow /etc/nginx/conf.d

 

server {
server_name jira.mycompany.by;
listen 80;
location / {
return 301 https://$server_name$request_uri;
}
}

server {
listen 443 ssl;
server_name jira.mycompany.by;

ssl_certificate /etc/letsencrypt/live/jira.mycompany.by/cert.pem;
ssl_certificate_key /etc/letsencrypt/live/jira.mycompany.by/privkey.pem;

# NGINX usually only allows 1M per request. Increase this to JIRA's maximum attachment size (10M by default)
client_max_body_size 10M;

location / {

proxy_set_header X-Forwarded-Host $host;
proxy_set_header X-Forwarded-Server $host;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_pass http://127.0.0.1:8080;
}
}


and i share with you my server.xmj for jira  /opt/atlassian/jira/conf/

 

<Service name="Catalina">
<!--
==============================================================================================================
DEFAULT - Direct connector with no proxy for unproxied access to Jira.

If using a http/https proxy, comment out this connector.
==============================================================================================================
-->

<!-- Relaxing chars because of JRASERVER-67974 -->
<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false"/>

<!--
==============================================================================================================
HTTP - Proxying Jira via Apache or Nginx over HTTP

If you're proxying traffic to Jira over HTTP, uncomment the below connector and comment out the others.
Ensure the proxyName and proxyPort are updated with the appropriate information if necessary as per the docs.

See the following for more information:

Apache - https://confluence.atlassian.com/x/4xQLM
nginx - https://confluence.atlassian.com/x/DAFmGQ
==============================================================================================================
-->

<!--
<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false" scheme="http"
proxyName="jira.mycompany.by" proxyPort="80"/>

-->
<!--
==============================================================================================================
HTTPS - Proxying Jira via Apache or Nginx over HTTPS

If you're proxying traffic to Jira over HTTPS, uncomment the below connector and comment out the others.
Ensure the proxyName and proxyPort are updated with the appropriate information if necessary as per the docs.

See the following for more information:

Apache - https://confluence.atlassian.com/x/PTT3MQ
nginx - https://confluence.atlassian.com/x/DAFmGQ
==============================================================================================================
-->

<!--
<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false" secure="true" scheme="https"
proxyName="jira.mycompany.by" proxyPort="443"/>
-->

<!--
==============================================================================================================
AJP - Proxying Jira via Apache over HTTP or HTTPS

If you're proxying traffic to Jira using the AJP protocol, uncomment the following connector line
See the following for more information:

Apache - https://confluence.atlassian.com/x/QiJ9MQ
==============================================================================================================
-->

<!--
<Connector port="8009" URIEncoding="UTF-8" enableLookups="false" protocol="AJP/1.3"/>
-->

<Engine name="Catalina" defaultHost="localhost">
<Host name="localhost" appBase="webapps" unpackWARs="true" autoDeploy="true">

<Context path="" docBase="${catalina.home}/atlassian-jira" reloadable="false" useHttpOnly="true">
<Resource name="UserTransaction" auth="Container" type="javax.transaction.UserTransaction"
factory="org.objectweb.jotm.UserTransactionFactory" jotm.timeout="60"/>
<Manager pathname=""/>
<JarScanner scanManifest="false"/>
<Valve className="org.apache.catalina.valves.StuckThreadDetectionValve" threshold="120" />
</Context>

</Host>
<Valve className="org.apache.catalina.valves.AccessLogValve"
pattern="%a %{jira.request.id}r %{jira.request.username}r %t &quot;%m %U%q %H&quot; %s %b %D &quot;%{Referer}i&quot; &quot;%{User-Agent}i&quot; &quot;%{jira.request.assession.id}r&quot;"/>
</Engine>
</Service>
</Server>

Your server.xml files are not set to use the proxying connector. 

yes after adding proxying connector everything works thanks

Please help fix this 

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