We're unable to confirm that JIRA license

I'm trying to install JIRA on our server, but it fails me. When I enter one of the 3 licenses I generated by now, I always get the error in the attachment.

image2016-2-1 11:40:43.png

I should note, that at my first attempt to install JIRA it failed, because JIRA was killed by the oom. I then deleted /opt/atlassian and /var/atlassian and recreated the database and now this happens.

1 answer

  1. I would recommend you do NOT publish server ID and license key
  2. Log in to your Atlassian accout and get actual license there


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published Monday in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

473 views 7 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you