We are not able to add more users in to Jira project Role

Hi team,

 

  We are facing issue while adding users into project Role. we added around 400 users already into my project Role Developers . if i am trying to add more people , am getting the error ""The JIRA server could not be contacted.This may be a temporary glitch or the server may be down."


 Please let me know if there a limit to add people in to every Role of the project ?  or if any solution is there , please let me know.

3 answers

1 accepted

0 vote

There's no limit on the numbers - this problem is the server not responding.  Check the application log for errors (JIRA home/log/atlassian-jira.log) and that your network is ok.

Hi Nic,

 If this case happen for all the JIRA project , i can think it might be network issue. but its happening for specific projects where i added more users to Developer Role.

 

 also i googled it  and i could see some there its kind of limit . please see below link,

https://answers.atlassian.com/questions/14198346

Kindly suggest me something.

 

 

Nope, you've misread that link.  It is the same problem you are having.

Check your network and logs.

Maybe you can work around this issue (unless it's indeed the network) by creating a new JIRA group? Add the group to the Role and users to the group.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted 3 hours ago in Confluence

Calling all marketing teams who use Confluence - we want to hear from you!

Hi Community! me again 🙂 If you’re a marketing team using Confluence, we want to hear your story! How did you start using Confluence? What are your use cases? What have been some of the benefits?...

25 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you