Sure. Within a particular project we want certain number ranges to coincide with particular issues. For example, hardware issues get a number in the 5000's while software issues get a number in the 6000s. I know this could be differentiated via separate issue types in the project, but I was asked to investigate further. Thanks.
OK, there's no way to do that at all. JIRA uses the next free number, and it never goes back to reuse numbers, even if you've skipped them. It's a pretty horrid way to differentiate between hardware and software, it sounds like an inherited bodge from a system that wasn't designed as a proper issue tracker. I'd take the opportunity to drop the idea from your processes and do it properly, with proper issue types or separate projects.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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