You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hi, everyone
Could you please suggest me some tool or maybe plugin to turn my JIRA Cloud into helpdesk system?
Regards
They already have an additional system for that - check here:
https://www.atlassian.com/software/jira/service-desk
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi, Matthew
Along with JIRA Service Desk I can recommend you to try this addon from StiltSoft.
I think it solves the same issues, but much more simple and elegant.
But of course, it's up to you to decide.
Best Regards,
Henry.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Duplicate of https://answers.atlassian.com/questions/41461379 really. But Tom's answer is a pointer to the same thing.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Matthew!
Yeah, you can try Service Desk or Customer Case for JIRA.
Btw, Customer Case has an ability to work also as a feedback collector platform, not only as a helpdesk platform. Maybe, you need this feature too.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.