Using CSV issue importer with a field using the database-values-plugin

Is it possible to do a CSV import  to create issues when one of the fields is using the database-values-plugin to pull values from a remote system?   

When I attempt it using "Import Issues from CSV" under the Issues menu I get an error stating that the custom field value is null.

When I attempt it using "External System Import" under the admin menu I can import but the value shows up as Unknown id: [value imported].

I've checked the vendor documentation and did not find anything that helps.  Any tips or tricks would be greatly appreciated.

1 answer

I was able to track down the issue. The importer only allows the value of the remote database ID. Not the “name” column.
So when I attempt to upload using name value the cvs import fails. If I use the database ID from the remote DB table, the issue imports successfully. 

The format would be something like this:

{code}
Summary,Matter
Testing CSV upload,id:44b89e40-6232-11e5-8d1567890 {code}

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published 5 hours ago in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

27 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you