Users cannot access project boards and post project issues

Hi guys, 


Users cannot access the project boards or create project issues on projects that i have assigned them to. I have checked the groups they are associated with, looked at the permission schemes and everything seems fine, adapted the filters however im still having no joy.


I did permission scheme helper and it said the user cannot post as they are not part of ATLASSIAN-ADDONS-PROJECT-ACCESS. If i add all users to this group will they have access to all the projects in JIRA? 




3 answers

0 vote

The answer from the permission scheme helper tells us that you have set up the permissions such that a user has to be in the group it makes.  We can't tell you about what else that group might be used for - you need to check what you have configured for that group


Sorry that this is a completely non-committal answer, but it really is down to your config, which we cannot see.



Keith, did you ever have luck fixing this issue. I am having the same issue.

0 vote

Again, check your config for the group(s). I assume Keith did that and worked out what he'd got wrong.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

146 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you