I am trying to fetch the custom properties of a user through the REST API of our local JIRA 7.0.10 installation. Though I get a Status 200 return code, no properties are in the result set. Any idea what could be wrong here?
rest_user_properties.png
The user properties that can be set via the user profile page and the user properties exposed in the JIRA REST API are actually two completely different storage mechanisms, which explains why user properties set from EditUserProperties.jspa are not returned when you call the REST API.
See full answer here https://jira.atlassian.com/browse/JRA-45502
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