Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Upraise - Performance Review Access/Login

We began using Upraise for OKR’s recently and are in the midst of rolling out Performance Reviews as part of Upraise as well.  Some users are able to get in via the link in the email that was sent by “HR” but some are not & wondering why.  I have tried to reset their password in JIRA, I have also tried logging in as them (and was able to edit the form…maybe because I am an admin???), I have tried sending the link to the form I was able to edit when I was logged in as them and still nothing.   There are a couple of different scenarios people are providing and would like assistance on how to get these resolved:

Scenario 1:  Access Denied, You do not have the correct permissions to view the pages:  My Profile.  how do I resolve?    I tried a password reset & still didn’t work.

Scenario 2:  Email generated from Upraise when click the link; brings user to form but it doesn’t let them add their responses in the form, its like it’s a read only.  How do I resolve?    I have tried logging in as them and I was able to edit form, I sent them the link I was in & still they weren’t able to.  I have tried to reset their password in JIRA that didn’t work.  How do I get them to edit the performance evaluation form I have set up?


Thanks

1 answer

@Lisa Centrella I have created a support ticket on our service desk, on your behalf. Let us continue this discussion there.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

3,881 views 11 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you