Unaccounted hours

I have an Account associated with a Project but when I log work against an Issue in the Project the time is not automatically associated with the Account? So when I view the Account the new hours don't show, instead they appear in Unaccounted Hours - surely I don't have to manually associate every Issue with an Account?

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Issues created before the account was connected to the project do not inherit the connection and need to be updated. 
This can be done by using JIRA bulk edit feature.


I hope this helps.

Best regards,

Thanks Sigrún. What about new issues? Can they have an account automatically associated with them by default? How do i do that?

When creating a new issue, you will have to have the Account custom field set on the create issue screen. There you can select an account or you can configure a default account on a project level so that account will automatically be selected when creating new issues. 


Best regards,


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