Hi, I had a Cloud installation with Jira Core and Confluence running. We decided to move to Server. So I exported the two sites into two backup files. During Installation of Jira Core on a Windows Server with Postgresql, I import the backup file. Import finishes without any errors and Jira Core shows Dashboard. Now, I'm unable to logon with the admin credentials I had on the Cloud instance, nor with any other user credentials from the cloud instance. Neither can I send a password reset, since SMTP Setup has not been asked for after import. Tried to run Jira in recovery mode and login with recovery_admin, no avail? Any ideas how else I could recover my admin acces? Thanks in advance!
Hi Thomas,
Have you tried the default login credentials after a Cloud -> Server migration?
username: sysadmin
password: sysadmin
uh, that was easy. Many thanks!
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