Unable to hit the JIRA cloud instance APIs


We are developing the plug-in connector for Atlassian JIRA and one of our client tools. We are doing some analysis about the JIRA cloud instance.

For this purpose, we have created a free trial account for cloud instance. But we are not able to access APIs.

 It would be great if we get to know how to activate the >> Accept remote API calls option with this trial account to solve the issue.


Thanks in advance,


2 answers

Now, REST API is enabled by default. We used to enable it as in here: 


But with JIRA 7, the option is set to ON by default so there is no need to make any change. That's mentioned at JRA-44822

Further guideline: https://docs.atlassian.com/jira/REST/ondemand/

Sample test with the right details can be done through: https://<domain>.atlassian.net/rest/api/2/search?jql&fields=key

Thanks Diallo for the Updates We are using Cloud Jira instance: JIRA v7.0.0-OD-08-001, but not getting "Accept remote API calls" option in JIRA Administrator >> System >> Edit Settings>> Options field All other options like Logout confirmation, Use gzip compression, External user management etc are available. Is this option ("Accept remote API calls") available with free trial (7 days) cloud instance? Any pointers will be halpful

It seems the option is removed. But once again the REST API is by default ON/enabled.

We have procure the licence of JIRA cloud instance,
Site Address: cloudjira.atlassian.net

But through Rest Client, i am not able to access the API's. Below are the details of request

URL: https://<cloud instance URL>/rest/api/auth/2/version/10006
authorization: base64 encoded form of <username:password>
contect-type: application/json

Response: Getting 

401 Unauthorized

Any pointers will be helpful. We need to start our work with cloud instance

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

244 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you