Unable to find issues

When i am trying to search for an particular issue i am getting below errors. I am unable to trace the error and i am sure the issue is not deleted.

Also in logs there is no clear info.

[web.action.browser.BrowseVersion] Specified project id to browse, but it is diff to current project.  Most prob a permission violation (or it doesn't exist)

PNG2.PNGPNG1.PNG

Kindly assist.

 

3 answers

And you are sure that you have permission to see the ticket?

Can you find it another way? Filter? Url?

Am i right that you searched for issue-key in search field?

Stefan, yes i tried quick search also. and i have access to the project and also have permission to view the tickets.

0 vote
Joe Pitt Community Champion Jul 28, 2016

I would talk to the JIRA admin to see if a security scheme may be in play. Can anyone find it? I'd also re-index just in case.

Joe, re-index is not helping. I also have admin access to that instance.

Joe Pitt Community Champion Jul 28, 2016

I suggest opening an issue with Atlassian. this is a user forum, not formal support

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