Unable to add access as there are no default groups for JIRA administration

Hi,

We have a JIRA Software Cloud site where we support our addons.

The site is available for public signup.

Recently our customers cannot sign up because they receive the error message: "Unable to add access as there are no default groups for JIRA administration".

Do you know why JIRA requires a default group for JIRA Administration?

Default groups (access-jira and jira-users) to access JIRA are configurecd..

Any idea how we could fix this?

Thank you.

 

 

5 answers

1 vote
Mauro Badii Atlassian Team Sep 08, 2016

The problem is being worked on https://jira.atlassian.com/browse/JRA-62479

Aha, I really should have searched here first and not just a general web search! Looks like they've rolled out a howler wink

Hi. And here I have been trying to figure out what it was that I broke. So we wait..?

This affects our customers too. I've raised a P1 ticket with Atlassian Support

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

254 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you