Unable to add access as there are no default groups for JIRA administration

Hi,

We have a JIRA Software Cloud site where we support our addons.

The site is available for public signup.

Recently our customers cannot sign up because they receive the error message: "Unable to add access as there are no default groups for JIRA administration".

Do you know why JIRA requires a default group for JIRA Administration?

Default groups (access-jira and jira-users) to access JIRA are configurecd..

Any idea how we could fix this?

Thank you.

 

 

5 answers

This widget could not be displayed.

The problem is being worked on https://jira.atlassian.com/browse/JRA-62479

This widget could not be displayed.

Aha, I really should have searched here first and not just a general web search! Looks like they've rolled out a howler wink

This widget could not be displayed.

Hi. And here I have been trying to figure out what it was that I broke. So we wait..?

This widget could not be displayed.

This affects our customers too. I've raised a P1 ticket with Atlassian Support

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

100 views 1 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you