Unable to add access as there are no default groups for JIRA administration

Hi,

We have a JIRA Software Cloud site where we support our addons.

The site is available for public signup.

Recently our customers cannot sign up because they receive the error message: "Unable to add access as there are no default groups for JIRA administration".

Do you know why JIRA requires a default group for JIRA Administration?

Default groups (access-jira and jira-users) to access JIRA are configurecd..

Any idea how we could fix this?

Thank you.

 

 

5 answers

1 vote
Mauro Badii Atlassian Team Sep 08, 2016

The problem is being worked on https://jira.atlassian.com/browse/JRA-62479

Aha, I really should have searched here first and not just a general web search! Looks like they've rolled out a howler wink

Hi. And here I have been trying to figure out what it was that I broke. So we wait..?

This affects our customers too. I've raised a P1 ticket with Atlassian Support

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