Two users get different view of issues to block, when creating a bug

[Peter Bunde Hansen]

Two testers in my team experience a difference when creating a new bug. One tester gets a nice long list og issues to block, the other does not. Please see attachment; what is the cause, how can I ensure that Jack gets the same list as Ellen?250

[Peter Bunde Hansen]

Thank you Nic, the problem was solved, doing what you proposed!

[Nic Brough -Adaptavist-]

Can Jack see the issues from which the list Ellen gets is populated?

[Peter Bunde Hansen]

Yes. Jack in all other respects sees the same and has the same rights as Ellen. They are just a double resource  doing the same on the same project.

[Nic Brough -Adaptavist-]

Ok, that's the usual culprit.

Next thing to try is having Jack search for some of those issues in the navigator, and Ideally open a couple up (just to look at them in the usual view screen).  Then retry the picker.