This data appears to be from an older version of JIRA. Please upgrade the data and try again. The current version of JIRA is at build number '71004', but the supplied backup file was for build number '72000'.
I need to mirgate from cloud to server.
PS How often releases are coming?
You can check the What's New page at
this shows that for cloud JIRA is now beyond 7.2.0-OD-03 whilst at the moment JIRA for server is still at 7.1.1.
You will need to wait until both server and cloud are on the same build number in order to complete the migration easily.
You will also see from this page that there are releases every few weeks for JIRA.
They do not need to be on exactly the same build number.
Cloud gets releases before Server does, but we generally ensure that the export works anyway, so long as you use the most recent release of Server.
Since 7.1.1 is the most recent JIRA Server release, it should be able to import the data from 7.2.0-OD-03. You will not need to wait for JIRA Server 7.2 to be released. This not working is a bug.
You should always be able to export from Cloud and import into the most recent version of Server. If you can't, then somebody made a mistake. Either they did not add the needed downgrade support to Server or due to unfortunate timing or a pulled release that downgrade ability hasn't been made available at the expected time.
Please open a support request for this.
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