I upgraded JIRA from 5.x to latest 7.x. I see this error. any help on what is the resolution?
2016-06-03 18:31:44,844 JIRA-Bootstrap ERROR [c.a.plugin.manager.DefaultPluginManager] There was an error loading the descriptor 'Create a new issue or add a comment to an existing issue' of plugin 'com.atlassian.jira.jira-mail-plugin'. Disabling. java.lang.ClassCastException: com.atlassian.jira.plugins.mail.extensions.ProjectRequiredMessageHandlerValidator cannot be cast to com.atlassian.jira.plugins.mail.extensions.MessageHandlerValidator at com.atlassian.jira.plugins.mail.extensions.MessageHandlerModuleDescriptor.enabled(MessageHandlerModuleDescriptor.java:58) at com.atlassian.plugin.manager.DefaultPluginManager.notifyModuleEnabled(DefaultPluginManager.java:1991) at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModule(DefaultPluginManager.java:1738) at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModules(DefaultPluginManager.java:1715) at com.atlassian.plugin.manager.DefaultPluginManager.enableDependentPlugins(DefaultPluginManager.java:1227) at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:1188) at com.atlassian.jira.plugin.JiraPluginManager.addPlugins(JiraPluginManager.java:150) at com.atlassian.plugin.manager.DefaultPluginManager.earlyStartup(DefaultPluginManager.java:573) at com.atlassian.jira.plugin.JiraPluginManager.earlyStartup(JiraPluginManager.java:118) at com.atlassian.jira.ComponentManager$PluginSystem.earlyStartup(ComponentManager.java:610) at com.atlassian.jira.ComponentManager.quickStart(ComponentManager.java:188) at com.atlassian.jira.ComponentManager.start(ComponentManager.java:157) at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:43) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:146) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:298) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:194) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:137) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:103) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:101) at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:115) at java.lang.Thread.run(Thread.java:745)
Related question.. The following plugin.. is this supported? JIRA update checker tells that
These add-ons have not been registered with the Atlassian Marketplace, so their compatibility with JIRA 7.1.7 is unknown. We recommend performing your own testing before you proceed.
If this above plugin is not supported, what is the alternative? Also please see the exception that I am getting in the original report.
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