I've had JIRA in the past but I couldn't configure it to start working. Can you help me to know if JIRA is for my company or should I use something like Trello, clockingit or Basecamp?
If you're reviewing options for your company, and you want to give JIRA a try, I'd personally suggest giving JIRA OnDemand a try:
There's an included 7-day trial, no credit card required, to see if JIRA is a fit for your org. This is a purely cloud-based solution; no system administration on your part, so you can get up and going immediately after signing up.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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