The "resolution" field seems required

The "resolution" field is clearly NOT marked required in View Field Config.  But it has a red asterisk in the Edit screen and won't allow leaving it Unresolved.  

In the View Field Config, the "resolution" field has neither a "Make Required" nor "Make Optional" link, and does not have the "REQUIRED" notation next to its field name.

How do I make this field actually "not required" in the Edit screen?

1 answer

1 accepted

1 vote
Accepted answer

You don't. 

The field is not "required" in the usual JIRA sense of field configurations, but the way the field's code is built means it will always be filled in.

Do not put the resolution field on any screen, except the transition screen for transitions from an "open" like status (blue or yellow category) to a closed (green category) screen.  If you put it on any other screen, you will break it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Statuspage

How do your teams prepare for really high (planned) traffic days like Cyber Monday?

Hi there! Shannon from Statuspage here.  👋  With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...

61 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you