The View All Boards page is broken (Java null pointer exception)

This question is in reference to Atlassian Documentation: Creating a board

image2016-12-1 23:40:14.png

Failed request:

GET https://backbase.atlassian.net/rest/greenhopper/1.0/rapidviews/viewsData?_=1480632027593

500 internal server error

Response:

{message: "java.lang.NullPointerException", status-code: 500,…}
message:"java.lang.NullPointerException"
stack-trace:"com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException↵	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)↵	at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)↵	at com.atlassian.jira.jql.context.VersionClauseContextFactory.getAssociatedStringVersion(VersionClauseContextFactory.java:137)↵	at com.atlassian.jira.jql.context.VersionClauseContextFactory.getAssociatedVersions(VersionClauseContextFactory.java:113)↵	at com.atlassian.jira.jql.context.VersionClauseContextFactory.getSpecifiedVersion(VersionClauseContextFactory.java:94)↵	at com.atlassian.jira.jql.context.VersionClauseContextFactory.getContextFromClause(VersionClauseContextFactory.java:152)↵	at com.atlassian.jira.jql.context.AbstractProjectAttributeClauseContextFactory.getClauseContext(AbstractProjectAttributeClauseContextFactory.java:43)↵	at com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:121)↵	at com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:36)↵	at com.atlassian.query.clause.TerminalClauseImpl.accept(TerminalClauseImpl.java:188)↵	at com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:75)↵	at com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:36)↵	at com.atlassian.query.clause.AndClause.accept(AndClause.java:28)↵	at com.atlassian.jira.jql.context.QueryContextVisitor.createContext(QueryContextVisitor.java:54)↵	at com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:69)↵	at com.atlassian.jira.jql.context.QueryContextVisitor.visit(QueryContextVisitor.java:36)↵	at com.atlassian.query.clause.AndClause.accept(AndClause.java:28)↵	at com.atlassian.jira.bc.issue.search.DefaultSearchService.getQueryContext(DefaultSearchService.java:223)↵	at sun.reflect.GeneratedMethodAccessor957.invoke(Unknown Source)↵	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)↵	at java.lang.reflect.Method.invoke(Method.java:498)↵	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)↵	at com.sun.proxy.$Proxy562.getQueryContext(Unknown Source)↵	at sun.reflect.GeneratedMethodAccessor957.invoke(Unknown Source)↵	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)↵	at java.lang.reflect.Method.invoke(Method.java:498)↵	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)↵	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)↵	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)↵	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)↵	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)↵	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)↵	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)↵	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)↵	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)↵	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)↵	at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)↵	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)↵	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)↵	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)↵	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)↵	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)↵	at com.sun.proxy.$Proxy3137.getQueryContext(Unknown Source)↵	at com.atlassian.greenhopper.service.query.QueryToProjectMapper.getImplicitProjectContextIdsForQuery(QueryToProjectMapper.java:92)↵	at com.atlassian.greenhopper.service.query.QueryServiceImpl.getProjectsForRapidViewFilterQuery(QueryServiceImpl.java:142)↵	at com.atlassian.greenhopper.web.rapid.view.RapidViewProjectHelper.getRapidViewProjectList(RapidViewProjectHelper.java:42)↵	at com.atlassian.greenhopper.web.rapid.view.RapidViewFilterHelper.buildSavedFilterEntry(RapidViewFilterHelper.java:291)↵	at com.atlassian.greenhopper.web.rapid.view.RapidViewListHelper.buildListEntry(RapidViewListHelper.java:218)↵	a…plicationFilterChain.java:240)↵	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵	at com.atlassian.jira.web.filters.experiments.JiraExperimentsFilter.doFilter(JiraExperimentsFilter.java:82)↵	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)↵	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵	at com.atlassian.jira.web.filters.DeferJavaScriptTransformationFilter.doFilter(DeferJavaScriptTransformationFilter.java:113)↵	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)↵	at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:57)↵	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵	at com.atlassian.jira.util.zipkin.ZipkinTracingFilter.lambda$doFilter$1(ZipkinTracingFilter.java:53)↵	at com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)↵	at com.atlassian.jira.util.zipkin.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:41)↵	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵	at com.atlassian.jira.web.filters.InstantUpgradeHoldingFilter.doFilter(InstantUpgradeHoldingFilter.java:99)↵	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)↵	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵	at com.atlassian.jira.web.filters.WorkContextInitializationFilter.doFilter(WorkContextInitializationFilter.java:47)↵	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)↵	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)↵	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)↵	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)↵	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)↵	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)↵	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)↵	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)↵	at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:676)↵	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:528)↵	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1099)↵	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:670)↵	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1520)↵	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1476)↵	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)↵	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)↵	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)↵	at java.lang.Thread.run(Thread.java:745)↵Caused by: java.lang.NullPointerException↵	at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:210)↵	at com.google.common.primitives.Longs.tryParse(Longs.java:337)↵	at com.atlassian.jira.jql.context.VersionClauseContextFactory$2.lambda$create$0(VersionClauseContextFactory.java:88)↵	at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)↵	at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1374)↵	at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)↵	at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)↵	at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)↵	at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)↵	at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)↵	at com.atlassian.jira.jql.context.VersionClauseContextFactory$2.create(VersionClauseContextFactory.java:90)↵	at com.atlassian.jira.jql.context.VersionClauseContextFactory$2.create(VersionClauseContextFactory.java:84)↵	at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:325)↵	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)↵	... 345 more↵"
status-code:500

1 answer

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@Sarah Biddle you're best off getting support by raising a ticket at support.atlassian.com. They'll be able to provide you with the best assistance.

Thanks,

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