The 'User Directories' section is missing

[Kathleen Buckley]

I am using JIRA 6.2.7.  The "User Directories" section is missing under the User Management Administration menu.  Any idea's how to get it back. 

[Matheus Fernandes]

Kathleen,

Make sure the user you are using has the JIRA System Administrator permission under the Global Permissions page. 

(if you cannot see the 'JIRA System Administrator' permission there is because the user doesn't have it)

[Kathleen Buckley]

Yes, I have the JIRA System Administrator permission.

[Carmen Bullock]

I am having the same issue. I have the Jira System Administrator permissions. What would be the next step if this is not the issue?

[Kathleen Buckley]

I don't remember what I did to fix it.  I just know the problem eventually went away.  Sorry.