Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

Recognition

  • Give kudos
  • My kudos

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Tempo - not all hours logged displaying in timesheet view

tempo-issue.jpg

Hello

I'm having an issue in Tempo which is likely super-simple to fix am sure - but not all hours logged in Tempo appear to be displaying in the timesheet view. See attached screen grab example - where you can see that for the user "James" the Tempo timesheet is showing that he has logged "2" hours, but if you look at the list of hours that opens it actually shows that he's logged more like "10.5" hours.

All thoughts on why this might be happening very gratefully received. Possibly something to do with "unaccounted hours"?

Many thanks

Kind regards

Julian

1 answer

1 accepted

2 votes
Answer accepted

HI Julian,

I faced the same issue recently (Tempo version 8.1.3.).

In our case it was matter of permissions. In the permission scheme is category Time tracking permission, where you can find 'View all worklogs' permission (user with this permission can see worklog per project). Hope this will help you.

Regards,

Petra

Thank you Petra - much appreciated - that has solved it.

Thanks SO MUCH! That was also the solution for us!

This solved it for me too. I diagnosed the permissions issue via the Permission Helper on the config page for project permissions ( Project > Settings > Permissions ).

 

Tempo took a few minutes to update and begin showing all worklogs.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

3,962 views 11 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you